For questions, feedback, or concerns, please contact us:
Email: cs@beautyzinovation.com
9:00am to 6:00pm, Monday – Friday (Excluding Weekends and Public Holidays)
Privacy Policy
BZ Zino Sdn. Bhd. (SSM: 202501026907) (“BZ Zino,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.beautyzinovation.com (“Website”) or interact with our products and services.
By accessing or using our Website, you consent to the practices described in this Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, billing/shipping address, and payment details.
- Account Information: username, password, and preferences when you create an account.
- Transaction Information: order details, purchase history, and payment confirmation.
- Technical Information: IP address, browser type, device information, and browsing behavior via cookies or similar technologies.
- Marketing & Communication Preferences: your consent to receive newsletters, promotional materials, or surveys.
2. How We Use Your Information
We use your personal data for purposes including:
- Processing and fulfilling your orders.
- Managing your account and membership.
- Responding to your inquiries and providing customer support.
- Sending promotional materials, newsletters, and offers (if you have opted in).
- Improving our Website, products, and services through analytics and feedback.
- Complying with legal and regulatory obligations.
3. Marketing Communications
With your consent, we may send you promotional communications about our skincare
products, offers, and events. You may opt-out of receiving such communications at any time.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: trusted third parties who help us operate our Website, process payments, deliver orders, or perform marketing activities.
- Legal Requirements: if required by law, regulation, or legal proceedings.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
All third-party partners are required to handle your data securely and in compliance with
PDPA.
5. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality, personalize your
experience, and analyze Website usage. You may disable cookies in your browser settings,
but this may affect certain Website features.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this
Privacy Policy, or as required by law
7. Your Rights Under PDPA
Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for processing (subject to contractual or legal limitations).
- Request deletion of your data where applicable.
To exercise your rights, please contact us.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute
security.
9. Children’s Privacy
This Website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided data to us, please contact us to request removal.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: cs@beautyzinovation.com
9:00am to 6:00pm, Monday – Friday (Excluding Weekends and Public Holidays)